The decision to purchase or rent a property requires a serious commitment by any individual, family or company. Whether it is a home or a commercial property it will represent a major financial investment. In this context, the services of an experienced and knowledgeable Real Estate Agency is critical to ensuring that the buyer makes the appropriate choice. Real Estate Agencies are chosen based on their record and reputation. However, the personal touch of the agent is what contributes greatly to the level of customer satisfaction. My name is Cerise E. Banks, a United States Citizen, a belonger of Anguilla by virtue of marriage and a qualified resident having lived and worked on the island for over thirty years. I became associated with Sotheby’s Realty three years ago through Mr. Scott Hauser, a Sotheby’s associate, who had taken notice of my approach to customer service, during more than a decade of employment with a major international airline. He then invited me to provide specialist services for the company. That experience has exposed me to the corporate philosophy and policies of Sotheby’s and eventually encouraged me to establish a more formal relationship. And that relationship has led me to begin a new career as an agent of Sotheby’s. Drawing on my knowledge of Anguilla; my exposure to clients from the North American market in particular; my experience as a property owner in this market; and the network of professionals I have built up over the years I consider myself a useful asset to the Sotheby’s organization. Equally, I am extremely pleased with its approach to service and the advantage that it provides to agents in meeting the needs of their clients. As a member of the Sotheby’s Organization I feel confident that you will be very satisfied with the quality of service we offer to our customers. Our personal touch is a bonus that we believe every customer deserves.